/* RAIET Support — public support form */
.support-page{
  width:min(1080px,calc(100% - 36px));
  min-height:calc(100vh - 190px);
  margin:0 auto;
  padding:54px 0 76px;
}

.support-shell{
  position:relative;
  overflow:hidden;
  padding:34px;
  border:1px solid rgba(255,255,255,.10);
  border-radius:16px;
  background:
    radial-gradient(circle at 82% 0,rgba(237,23,23,.08),transparent 34%),
    linear-gradient(145deg,rgba(12,16,22,.98),rgba(6,9,13,.98));
  box-shadow:0 24px 70px rgba(0,0,0,.24);
}

.support-shell::before{
  content:"";
  position:absolute;
  inset:0 auto 0 0;
  width:3px;
  background:linear-gradient(180deg,#ed1717,rgba(237,23,23,.08));
}

.support-shell .about-kicker{
  display:block;
  margin:0 0 16px;
  color:#ef3b3b;
  font-size:12px;
  line-height:1.2;
  font-weight:900;
  letter-spacing:.08em;
}

.support-shell h1{
  max-width:760px;
  margin:0 0 14px;
  color:#f5f7f8;
  font-size:clamp(34px,4.6vw,54px);
  line-height:1.02;
  letter-spacing:-.035em;
}

.support-shell>p{
  max-width:760px;
  margin:0;
  color:#aeb7c0;
  font-size:14px;
  line-height:1.65;
}

.support-form{
  display:grid;
  gap:18px;
  max-width:820px;
  margin-top:26px;
}

.support-grid{
  display:grid;
  grid-template-columns:minmax(0,1fr) minmax(0,1fr);
  gap:16px;
}

.support-field{
  display:grid;
  gap:8px;
  min-width:0;
}

.support-field>span{
  color:#c1c8cf;
  font-size:12px;
  line-height:1.25;
  font-weight:800;
  letter-spacing:.02em;
}

.support-field input,
.support-field select,
.support-field textarea{
  display:block;
  width:100%;
  min-width:0;
  box-sizing:border-box;
  border:1px solid rgba(255,255,255,.13);
  border-radius:10px;
  background:#080c11;
  color:#eef2f5;
  font:inherit;
  font-size:14px;
  outline:none;
  transition:border-color .16s ease,box-shadow .16s ease,background .16s ease;
}

.support-field input,
.support-field select{
  height:46px;
  padding:0 13px;
}

.support-field textarea{
  min-height:190px;
  padding:13px;
  resize:vertical;
  line-height:1.55;
}

.support-field select{
  cursor:pointer;
}

.support-field input:hover,
.support-field select:hover,
.support-field textarea:hover{
  border-color:rgba(255,255,255,.20);
}

.support-field input:focus,
.support-field select:focus,
.support-field textarea:focus{
  border-color:rgba(237,23,23,.72);
  background:#0a0f15;
  box-shadow:0 0 0 3px rgba(237,23,23,.09);
}

.support-hint{
  display:block;
  color:#87919b;
  font-size:11.5px;
  line-height:1.5;
}

.support-flash{
  max-width:820px;
  margin-top:22px;
  padding:13px 15px;
  border:1px solid rgba(83,216,132,.28);
  border-radius:10px;
  background:rgba(31,119,67,.11);
  color:#afecc5;
  font-size:13px;
  line-height:1.5;
}

.support-flash.is-error{
  border-color:rgba(237,23,23,.32);
  background:rgba(128,18,24,.12);
  color:#ffb7ba;
}

.support-actions{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  align-items:center;
  gap:22px;
  padding-top:2px;
}

.support-actions small{
  max-width:560px;
  color:#89939d;
  font-size:11.5px;
  line-height:1.5;
}

.support-actions .find-button{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  gap:18px;
  width:auto;
  min-width:220px;
  min-height:46px;
  margin:0;
  padding:0 18px;
  border:1px solid rgba(237,23,23,.72);
  border-radius:9px;
  background:linear-gradient(180deg,#ed1717,#c90e12);
  color:#fff;
  cursor:pointer;
  box-shadow:0 10px 28px rgba(177,12,18,.18);
}

.support-actions .find-button span{
  font-size:12px;
  font-weight:900;
  letter-spacing:.035em;
}

.support-actions .find-button b{
  position:static;
  font-size:22px;
  line-height:1;
}

.support-actions .find-button:hover{
  filter:brightness(1.08);
  transform:translateY(-1px);
}

.support-actions .find-button:focus-visible{
  outline:2px solid rgba(255,255,255,.92);
  outline-offset:3px;
}

/* Honeypot must remain inaccessible visually even under the site's CSP. */
.support-bot-field{
  position:absolute!important;
  left:-10000px!important;
  top:auto!important;
  width:1px!important;
  height:1px!important;
  overflow:hidden!important;
  opacity:0!important;
  pointer-events:none!important;
}

@media(max-width:760px){
  .support-page{
    width:min(100% - 24px,1080px);
    padding:30px 0 50px;
  }

  .support-shell{
    padding:24px 18px;
    border-radius:13px;
  }

  .support-shell .about-kicker{
    margin-bottom:12px;
    font-size:11px;
  }

  .support-shell h1{
    font-size:clamp(31px,10vw,42px);
  }

  .support-shell>p{
    font-size:13px;
  }

  .support-grid{
    grid-template-columns:1fr;
  }

  .support-actions{
    grid-template-columns:1fr;
  }

  .support-actions .find-button{
    width:100%;
  }
}

/* Support conversation history */
.support-history{
  margin-top:22px;
  padding:28px 30px;
  border:1px solid rgba(255,255,255,.10);
  border-radius:16px;
  background:linear-gradient(145deg,rgba(10,14,19,.98),rgba(6,9,13,.98));
}
.support-history-head{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin-bottom:16px}
.support-history-head span{display:block;color:#ef3b3b;font-size:10px;font-weight:900;letter-spacing:.12em}
.support-history-head h2{margin:5px 0 0;font-size:25px;line-height:1}
.support-history-head>strong{min-width:34px;padding:7px 9px;border:1px solid rgba(255,255,255,.1);text-align:center;font-size:12px}
.support-history-empty{padding:18px;border:1px solid rgba(255,255,255,.07);background:#080c11;color:#8f9aa5}
.support-ticket-list{display:grid;gap:10px}
.support-user-ticket{border:1px solid rgba(255,255,255,.08);background:#080c11}
.support-user-ticket.has-unread{border-left:3px solid #ed1717}
.support-user-ticket[open]{border-color:rgba(237,23,23,.36);box-shadow:0 12px 32px rgba(0,0,0,.16)}
.support-user-ticket summary{list-style:none;cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 16px}
.support-user-ticket summary::-webkit-details-marker{display:none}
.support-user-ticket summary>div:first-child{display:grid;gap:3px;min-width:0}
.support-user-ticket summary span{color:#7f8b97;font-size:10px;letter-spacing:.1em}
.support-user-ticket summary strong{font-size:14px}
.support-user-ticket summary small{color:#6f7b87;font-size:11px}
.support-user-ticket-state{display:flex;align-items:center;gap:10px;flex:0 0 auto}
.support-user-ticket-state b{color:#ff7979;font-size:10px;letter-spacing:.08em}
.support-user-ticket-state i{color:#98a3ae;font-style:normal}
.support-user-ticket-body{padding:16px;border-top:1px solid rgba(255,255,255,.07)}
.support-thread{display:grid;gap:10px}
.support-thread-message{max-width:88%;padding:12px 13px;border:1px solid rgba(255,255,255,.08);background:#070a0e}
.support-thread-message.is-staff{justify-self:start;border-left:2px solid #ed1717;background:rgba(112,13,17,.10)}
.support-thread-message.is-user{justify-self:end;border-right:2px solid rgba(255,255,255,.24)}
.support-thread-message>div{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:7px}
.support-thread-message strong{font-size:11px;letter-spacing:.06em}
.support-thread-message time{color:#6f7b87;font-size:10px}
.support-thread-message p{margin:0;color:#dce2e8;font-size:13px;line-height:1.55;overflow-wrap:anywhere}
.support-reply-form{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:12px;margin-top:14px;padding-top:14px;border-top:1px solid rgba(255,255,255,.06)}
.support-reply-form textarea{min-height:92px}
.support-reply-form .find-button{min-width:180px;min-height:44px;margin:0 0 1px}

@media(max-width:760px){
  .support-history{padding:22px 16px;border-radius:13px}
  .support-user-ticket summary{align-items:flex-start}
  .support-thread-message{max-width:96%}
  .support-reply-form{grid-template-columns:1fr}
  .support-reply-form .find-button{width:100%}
}